Privacy Policy

Information We Collect

We may collect the following categories of information:

• Contact information: Name, email address, telephone number, billing address, and mailing address.
• Registration information: Course selections, attendance information, account details, and information you submit through registration forms.
• Transaction information: Products or courses purchased, payment status, transaction date, and refund history.
• Course participation information: Course progress, submitted materials, feedback, survey responses, and communications with instructors.
• Communications: Messages, inquiries, support requests, and other correspondence you send to us.
• Technical information: IP address, browser type, device information, operating system, referring pages, pages visited, and approximate location derived from your IP address.
• Cookie information: Information collected through cookies and similar technologies.

Please do not provide sensitive personal information unless we specifically request it and it is necessary to provide a service.

Payment Processing

We use Stripe to process online and in-person payments. Payment card information is submitted directly to Stripe and is handled according to Stripe’s privacy policy and security practices. We generally do not receive or store your complete payment card number or security code.

Stripe may collect information about your transaction, device, and identity to process payments, prevent fraud, and comply with legal obligations. You can review Stripe’s privacy policy at stripe.com/privacy.

How We Use Information

We may use personal information to:

• Process course registrations, purchases, payments, and refunds.
• Provide online and in-person courses and related materials.
• Manage accounts and track course participation.
• Communicate about registrations, schedules, changes, and customer support.
• Send newsletters or promotional communications when permitted by law.
• Improve our website, courses, and customer experience.
• Detect fraud, security incidents, and misuse.
• Maintain business and financial records.
• Comply with legal, tax, regulatory, and contractual obligations.
• Establish, exercise, or defend legal claims.

You may unsubscribe from promotional emails using the link included in the message. You may still receive transactional communications concerning purchases or courses.

Cookies and Analytics

We may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and improve our services.

You can configure your browser to reject or delete cookies. Disabling cookies may prevent some website features from working correctly.

How We Disclose Information

We may disclose personal information to:

• Payment processors, including Stripe.
• Website hosting, course delivery, email, analytics, videoconferencing, and technology providers.
• Instructors, contractors, and service providers who help us deliver courses.
• Accountants, attorneys, insurers, and other professional advisers.
• Government authorities when required by law.
• A purchaser or successor in connection with a merger, financing, reorganization, or sale of all or part of our business.
• Other parties when you direct us or provide consent.

We do not sell personal information for money. We require service providers to use personal information only for authorized purposes and to protect it appropriately.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary depending on the information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices and Rights

Depending on where you live, you may have the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Obtain a portable copy of certain information.
• Withdraw consent where processing is based on consent.
• Opt out of certain uses or disclosures.
• Appeal the denial of a privacy request.

To submit a request, email [email protected]. We may need to verify your identity before completing the request. We will not discriminate against you for exercising an applicable privacy right.

Certain information may be exempt from these requests, including information we must retain for legal, security, tax, or transaction-record purposes.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate parental consent. If you believe a child has provided information to us improperly, contact us so we can investigate and delete it where required.

Third-Party Websites

Our website may contain links to websites or services operated by others. We are not responsible for their content, security, or privacy practices. Review their privacy policies before providing personal information.

International Visitors

Our business is based in the United States. If you access our services from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Your continued use of our services after an update is subject to the updated policy.

Contact Us

Questions or privacy requests may be sent to:

Scherer Leadership Center LLC
 3810 78th Avenue Ct W, #G203
 University Place, WA 98466
 United States

Email: [email protected]