Planning is priceless; the plan itself is useless. Your budgets, org charts, and project plans,while crucial, have never actually accomplished anything. Nothing happens until you hand those “above-the-waterline” elements to human beings, who then do it or not. Learning to be effective in this “below-the-waterline” world of human interaction requires a completely different set of skills and ways of operating. What could happen where you work if the human spirit were truly unleashed and focused on what it most important? John has been presenting and consulting on this topic for 15 years.